Mercedes Style Kids Electric Car in Pakistan

At etoys.pk, we strive to deliver your toys as quickly and safely as possible.

1. Shipping Destinations

We currently ship to all major cities and regions across Pakistan.

2. Shipping Costs

• Standard Shipping: Rs. 500 for all orders.

3. Delivery Timelines

• Processing Time: Orders are usually packed and handed to the courier within 1–2 business days.
• Estimated Delivery: > * Major Cities (Lahore, Karachi, Islamabad): 2–3 business days. 
• Other Regions: 4–7 business days.

4. Order Tracking

Once your toy is shipped, you will receive a tracking number via SMS or Email so you can follow its journey.

5. Damaged Items

If your item arrives damaged, please contact us within 24 hours of delivery with photos of the packaging and the product.

Last Updated: February 9, 2026

Thank you for shopping at etoys.pk. We want you to be completely satisfied with your purchase. If you are not happy with your item, we are here to help.

1. Return Window

You have 7 days from the date you receive your item to request a return. After 7 days, we unfortunately cannot offer you a refund or exchange.

2. Conditions for Returns

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it.
• Be in the original packaging (box, manuals, and accessories included).
• Have the receipt or proof of purchase.

3. Non-Returnable Items

The following items cannot be returned:

• Items on “Final Sale” or clearance.
• Items showing signs of physical damage or misuse by the customer.
• Battery-operated toys where the battery compartment has been tampered with.

4. Refund Process

Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed via your original payment method (or Bank Transfer/JazzCash) within 5-7 working days.

5. Shipping Costs

• Defective/Wrong Item: If we sent the wrong item or it arrived broken, etoys.pk will cover the return shipping cost.
• Change of Mind: If you wish to return an item for other reasons, the customer is responsible for paying the return shipping costs.

6. Contact Us

To start a return, please contact us at:

• WhatsApp: 03083756378
• Email: mrahmadch@hotmail.com